General Information
About the course
This course seeks to provide tax administration officials and the public in general, specialized knowledge on all relevant aspects of the essential and support functions that must be fulfilled by the tax administration, as well as those most current issues that involve a more direct action with the taxpayers and society in general. The following topics will be developed during the course:
– Context of operation.
– Organizational design.
– Organizational Structure.
– Macro-processes of Management: Assistance to the Taxpayer
– Macro-processes of Management: Collection
– Macro-processes of Management: Recovery
– Macro-processes of Management: Determination of Taxes
– Support processes: Strategic Management.
– Support Processes: Administration and Development of Human Resources.
– Support Processes: Information Management
– Other Management support processes
– Realities and challenges of American Tax Administrations.
Target audience
Tax administrations officials of the CIAT member countries, as well as the public in general working in the area of taxation or interested therein.
Certification
The Training Coordination issues academic certificates of approval in digital format, which requires that participants have obtained the minimum passing grade of the course.
When
February 19, to July 28, 2024.
Registration Deadline
February 09, 2024
Offer - Prepaid
Make payment by January 19, 2024 to get a discount:
- TA Officials: USD 380.00 (Regular Price USD 475.00)
- General Public: USD 576.00 (Regular Price USD 720.00)
Request it at mdonoso@ciat.org
Frequently Asked Questions
What are the technical requirements for the CIAT courses?
The participants will need the following tools:
- Internet connection.
- Updated browser (Google Chrome, Mozilla Firefox or Safari).
- Permissions to receive external e-mails.
- Adobe Reader.
- Java.
- Zoom, the tool for synchronous sessions.
How many hours should I dedicate to the course?
For the individual activities, you should dedicate at least one hour a day to review and complete the material. In the case of collaborative work, it varies from one to two hours for the correct development of the work that you have to do, together with your classmates. Generally, we calculate a weekly dedication of 12 to 15 hours. In general, the activities have a closing date on Sundays at 23:55 hours in Panama.
What is a virtual classroom?
The virtual classroom is the space where you will find the study materials, homework, discussion forums, exams and complementary material; in addition, you communicate with the tutor and classmates takes through the option of messages and communication forums. Through these means, you have the possibility to ask questions, resolve your concerns and academic doubts. The tutor will be present throughout your learning and teaching process.
In case of problems, who should I contact?
In order to better assist you and answer your questions, please contact the following:
- For computer assistance: César Trejos (ctrejos@ciat.org) and Maureen Perez (mperez@ciat.org)
- For administrative assistance: Mónica Donoso (mdonoso@ciat.org) and Maureen Perez (mperez@ciat.org)
- For academic assistance: Your tutor (through the platform).
The virtual classroom is equipped with several communication tools to share ideas and information.
What are the steps to withdraw from the course?
Within the first 10 days students must write a message to the Tutor with copy to the Administration with their intention to postpone it; demonstrating that it is due to justified situations of force majeure. The withdrawn student will be entitled to the amount of the payment made and may use it to enroll in the next edition of the training program. He or she will start again from the first lesson.
Alejandro Juarez
ajuarez@ciat.org
Maureen Pérez Álvarez
mperez@ciat.org
César Trejos Canto
ctrejos@ciat.org
Mónica Donoso
mdonoso@ciat.org
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